I have an “agent receives” event/request/response test that is still listed as incomplete but I’m not receiving the event/request/response to pass the test. What’s wrong?

Check the log or look back through your agent’s own log/history. In many cases your agent has already received the event/request/response but returned an error SIF_Ack. The “agent receives” tests are looking for your agent successfully acknowledging receipt of the messages in question. If you receive a response, for instance, and return an SQL error, the test harness doesn’t recognize this as successfully acknowledging the response. At some point the agent has to successfully process a response for the object type in question. In the case of a response test, you will need to make another request to receive additional responses from the test harness so you may pass the test. For events and requests, you can use the session controls on the right-hand side of the agent test session page to generate additional events and requests.